The system and smartphone application developed for Central Terengganu Development Authority (KETENGAH) commenced in 2022 and is expected to be fully completed by the end of 2022. The primary purpose of this system is to manage tourism-related information and bookings for existing tourism products in the KETENGAH zone. At the same time, this system can serve as an advertising medium to promote must-visit attractions to users.
The system is able to record activities and control work processes as specified.
The system includes some modules &functions:
- This module is developed to manage tourism products which are divided into four categories: Tasik Kenyir products, ecotourism, history and heritage, and accommodation. The system uses a module-in-module approach. The addition of product modules (sub) is unlimited, allowing the admin to add as many products as desired.
- his module is developed to record the geo-location of every tourism product. This module works by using the coordinates entered by the admin and displaying the location marker of the product in the map.
- This module is used to record and update maintenance carried out on any tourism product.
- This module is developed to record the number of visitors that visit any tourism products in the KETENGAH zone. It is also used to analyze the number of visitors to tourism products daily and display statistics on the admin dashboard.
- This module is created to record media for tourism products whether photos, videos, or 360 degrees. In this module, there are several functions which are add function, update media, set media as background image, hide from public users and delete media.
- This module is specifically developed to enable enforcement officers to report any incidents occurring at any of the listed tourism products via a Panic Button (SOS) and voice transmission. Once the relevant authorities receive the report notification, the assigned enforcement officers will be dispatched to take action.
- All incidents in the Incident Module will be recorded, and their status can be updated from time to time.
- This module is created to receive and gather comments and reviews from visitors who have visited tourism products to be displayed on the system’s homepage. That way, the system visitors will be intrigued to visit or book the tourism products if interested.
- This module is used by the Incident Module to receive incident reports that have been made through an interactive voice response.
- This module is used to manage the booking process for tourism products.This module is used to manage the booking process for tourism products.
- This module is specifically created for system administrators (Admin) to add, update and delete any information in any module. Additionally, admin can also manage the users, controls, and roles.
New users do not need to spend much time familiarizing themselves with the system’s functions. They will navigate the system and learn its features simultaneously.
This system offers various ways to use it depending on roles, functions, and modules.
Ensures that all incident reports can be quickly delivered to the authorities.