Project Details.

TOURISM MANAGEMENT SYSTEM (K-TOURISM)

The system is being developed for Central Terengganu Development Authority (KETENGAH) and will be released to the public in 2022.

TOURISM MANAGEMENT SYSTEM (K-TOURISM)

Introduction Of Our Project

The system and smartphone application developed for Central Terengganu Development Authority (KETENGAH) commenced in 2022 and is expected to be fully completed by the end of 2022. The primary purpose of this system is to manage tourism-related information and bookings for existing tourism products in the KETENGAH zone. At the same time, this system can serve as an advertising medium to promote must-visit attractions to users.

The system is able to record activities and control work processes as specified.

The system includes some modules &functions:

  • Tourism Profile Module

    - This module is developed to manage tourism products which are divided into four categories: Tasik Kenyir products, ecotourism, history and heritage, and accommodation. The system uses a module-in-module approach. The addition of product modules (sub) is unlimited, allowing the admin to add as many products as desired.

  • Geographical Location (Geo-Location) Module

    - his module is developed to record the geo-location of every tourism product. This module works by using the coordinates entered by the admin and displaying the location marker of the product in the map.

  • Maintenance Module

    - This module is used to record and update maintenance carried out on any tourism product.

  • Visitor Module

    - This module is developed to record the number of visitors that visit any tourism products in the KETENGAH zone. It is also used to analyze the number of visitors to tourism products daily and display statistics on the admin dashboard.

  • Gallery Module

    - This module is created to record media for tourism products whether photos, videos, or 360 degrees. In this module, there are several functions which are add function, update media, set media as background image, hide from public users and delete media.

  • Incident Module

    - This module is specifically developed to enable enforcement officers to report any incidents occurring at any of the listed tourism products via a Panic Button (SOS) and voice transmission. Once the relevant authorities receive the report notification, the assigned enforcement officers will be dispatched to take action.

  • Report Module

    - All incidents in the Incident Module will be recorded, and their status can be updated from time to time.

  • Feedback Module

    - This module is created to receive and gather comments and reviews from visitors who have visited tourism products to be displayed on the system’s homepage. That way, the system visitors will be intrigued to visit or book the tourism products if interested.

  • Interactive Voice Response Module

    - This module is used by the Incident Module to receive incident reports that have been made through an interactive voice response.

  • Booking Module

    - This module is used to manage the booking process for tourism products.This module is used to manage the booking process for tourism products.

  • Administration Module

    - This module is specifically created for system administrators (Admin) to add, update and delete any information in any module. Additionally, admin can also manage the users, controls, and roles.

Advantages Of Our System

User-centric system approach

New users do not need to spend much time familiarizing themselves with the system’s functions. They will navigate the system and learn its features simultaneously.

Flexibility

This system offers various ways to use it depending on roles, functions, and modules.

Voice transmission feature

Ensures that all incident reports can be quickly delivered to the authorities.

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